The Nielsen Company employs advanced data collection methodologies and measurement science to help businesses turn new and traditional sources of data into customer intelligence to better manage their brands, launch and grow product portfolios, optimize their media mix and establish meaningful customer relationships. Nielsen is the world's leading marketing and media information company. We're passionate about measuring and analyzing how people interact with digital platforms, traditional media and in-store environments - locally as well as globally. We provide the most complete understanding of how consumers get information, consume media and buy goods and services. Above all else, our ongoing commitment is to align our business with our clients' needs to ensure they have a competitive edge in an expanding global economy. The privately held company is active in more than 100 countries, with headquarters in New York, USA. For more information please visit us at www.nielsen.com. EOE/AA/M/F/D/V Nielsen Telecom is the largest provider of consumer research data to the mobile and telecommunications industry. Since 1998, mobile industry leaders have relied on Nielsen Telecom data to make confident consumer marketing, competitive strategy, and resource allocation decisions. Nielsen Telecom tracks the detailed wireless billing activity for 50,000 U.S. wireless lines, across the four leading carriers. Nielsen does this by inviting mobile subscribers to become a part of its bill panel by sharing their online billing login credentials with Nielsen in exchange for certain incentives. This allows Nielsen to author automated software that will login and collect certain data off of the consumer bills, yielding a broad view into the mobile behavior and expenses of wireless customers. The Research Analyst will processes bill panel data to deliver insights on everything from mobile voice minutes used, average dollars spent, mobile media downloads and text message activity. This position requires excellent analytical skills, a dedication to quality reporting, and excellent written and oral communication skills. Job Responsibilities: -- Monitor key trends, markets and behaviors in the telecommunication industry and assess impacts of these trends on the delivered data --Monitor new plans and offerings by wireless carriers, cable companies, and landline providers. --Perform analysis and quality reviews of client deliverables. --Investigate and analyze possible data errors using Excel and SQL. --Analyze data trends and investigate the reason for the trends. --Investigate and resolve data inquiries from internal customers. Produce comprehensive and coherent documentation explaining the findings of your investigation --Critically review production processes and provide recommendations for improvement
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