Description |
The TA Business requires a business analyst with experience working on strategic change programs to help define and execute improvements to the TA service.
* Business analysis needs of projects specifically (but not inclusively) :
* Lead cross-functional teams to understand, investigate and document current business processes.
* Design and document future state distributed operating model and processes.
* Identify problems, complexities, non-value-added steps, inefficient workflows, and other design factors.
* Develop SLAs and KPIs.
* Follow and contribute to program defined documentation standards/framework.
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Requirements |
* 2+ years experience within TA
* 2+ years of experience with business process design and continuous improvement.
* 2+ years experience with Process Management, Analysis and Design methodologies.
* Experience leading or working small groups on a specified outcome.
* Well organized, detailed oriented, process strong decision making and ability and work independently.
* Demonstrate excellent analytical and logical thinking to understand and analyze complex business processes.
* Strong skills with Microsoft Office products (Word, Excel, Project, PowerPoint).
* Excellent communication skills, written and verbal
* Bachelor's degree, professional project certification, or equivalent work experience preferred
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